问题：单选题A technician is servicing the Human Resource director’s computer which contains payroll software and salary information. Which of the following should the technician do to ensure confidentiality of the payroll information?（）A Backup the confidential da...
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问题：单选题While a technician is responding to a customers call, a co-worker keeps insisting on telling the technician about their weekend. Which of the following is the BEST course of action?（）A Ask the customer permission to put them on hold and listen politely...
问题：单选题Which of the following ports is the default for HTTP?（）A 21B 25C 80D 110...
问题：单选题Which of the following BEST describes the initial process of setting up a new operating system from a CD-ROM? （）A Format a partition, install device drivers, and install the operating system.B Create a partition, format the partition, and install the o...
问题：单选题A home user working outside an office reports that their laptop is no longer connecting to theInternet. Which of the following would a technician recommend to check FIRST?（）A Windows Firewall settingsB DHCP settingsC Disable HomeGroupD Wireless on/off ...
问题：单选题The most important customer a technician has is:（）A the customer standing right in front of them.B the customer who owes the company the most money.C the customer calling on the phone.D the customer they have an appointment with in an hour....
问题：单选题When a grounding strap is not available, a technician can ground by touching the computer’s:（）A power supply.B CPU fan.C memory chips.D motherboard....
问题：单选题A user calls and says they cannot get to the Internet. How would a technician walk the user through checking the IP address and default Gateway on the computer?（）A StartRuntype ipconfigclick OK and ask user to read the results.B StartRuntype cmdclick O...
问题：单选题Which of the following is the MOST common secure web server port?（）A 22B 80C 110D 443...
问题：Which of the following laptop displays would provide the BES...
问题：单选题Which of the following would BEST protect hardware from dust and ESD when storing it for futureusage?（）A Air filterB Anti-static bagsC Compressed airD Paper bag...
问题：多选题A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）AAllow the user to continue workingBCheck for vi...
问题：单选题Which of the following devices would allow a technician to utilize a single mouse, keyboard, and display to control numerous desktop PCs?（）A Port replicatorB Docking stationC USB hubD KVM switch...
问题：单选题Which of the following is MOST critical when installing a new processor in an existing system?（）A Thermal pasteB FansC Drive speedsD Cable management...
问题：Which of the following is the MOST common secure web server...
问题：单选题Which of the following interfaces are typically supported on the input side of a KVM switch?（）A PS/2, VGA, USBB DB25, DB9, PS/2C PS/2, DB9, USBD PS/2, DB25, VGA...
问题：单选题Which of the following devices would MOST likely require a serial adapter to be installed on amodern PC?（）A External modemB TV tunerC MouseD Keyboard...
问题：单选题Which of the following processing types allows two instructions to be received and processednanoseconds apart?（）A Quad coreB Triple coreC Dual coreD Hyper-threading...
问题：单选题A technician replaces a user’s 15 inch LCD with a 20 inch LCD. Later, the user informs thetechnician that icons are very large and the text on the monitor is fuzzy and distorted. Which of the following is MOST likely the cause?（）A The contrast setting ...
