多选题A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）AAllow the user to continue workingBCheck for vi

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多选题

A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）

Allow the user to continue working

Check for viruses

Re-image the hard drive

Document time/date for later reference

Prevent users from accessing the PC

Turn off PC

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第1题

A customer has a question about the repairs needed for their desktop computer. While asking their question to a technician, the technician receives a personal phone call on their cell phone. Which of the following should the technician do NEXT?（）A、Ask the customer to wait and answer the phone call.B、Talk on the phone while listening to the customer.C、Hand the phone to a coworker to answer the call.D、Silence the phone and then listen to the customer.

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第2题

A technician is working on a PC that may have malware. Which of the following should thetechnician try FIRST?（）A、Educate the end user about how a computer becomes infected.B、Perform a clean install of the OS.C、Boot the PC in Safe Mode.D、Quarantine all infected files.

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第3题

A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）A、Allow the user to continue workingB、Check for virusesC、Re-image the hard driveD、Document time/date for later referenceE、Prevent users from accessing the PCF、Turn off PC

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第4题

A technician has fixed a reported issue with a heavily used software program and users have verified that the program is working correctly. Which of the following should the technician do NEXT？（）A、Document the process and update the baseline.B、Test the theory of probable cause and verify with the software vendor.C、Establish a plan of action to be included in the business impact analysis.D、Implement the software manufacturer workaround.

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第5题

单选题A technician is building a Windows 2008 server and has installed a motherboard， processor， and power supply. Which of the following optical drives should the technician install？（）A Flash DriveB DVD-RWC CD-ROMD SSD

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第6题

单选题The technician has suspicions that a browser has been hijacked. Which of the following should the technician look for in this situation?（）A A new default gateway has been setup.B A new Internet shortcut has been added.C A new web browser has been installed and is now the default.D A proxy server has been enabled.

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第7题

多选题A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）AAllow the user to continue workingBCheck for virusesCRe-image the hard driveDDocument time/date for later referenceEPrevent users from accessing the PCFTurn off PC

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多选题A coworker has reported that someone has engaged in prohibited activity. The supervisor hasasked the technician to quarantine the PC until police arrive. Which of the following should the technician do?（）AAllow the user to continue workingBCheck for vi

题目内容(请给出正确答案)

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