单选题A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）A

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单选题

A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）

Clean the toner cartridge.

Change the paper.

Replace the fuser.

Print a test page.

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第1题

A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）A. Cycle the power on the network printer.B. Verify the network cable is connected to the printer.C. Reinstall the printer driver.D. Restart the print spooler service.

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第2题

Which of the following should the technician do FIRST when removing a paper jam?()A. Open all the doors in the printer.B. Clear the print queue.C. Turn the printer off.D. Take the printer offline.

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第3题

A technician has just finished installing a new NIC into a customer’s desktop. Which of thefollowing should the technician do NEXT?()A. Perform a full system backup.B. Follow up with the customer, verifying satisfaction.C. Ask their manager to contact the customer.D. Perform a complimentary virus scan.

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第4题

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A、Run the printer configuration wizard on the desktop.B、Check to see if the network printer is turned on.C、Verify that the printer is connected to the network.D、Check the local print queue for a failed print job.

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第5题

A technician has just finished installing a new NIC into a customer’s desktop. Which of thefollowing should the technician do NEXT?（）A、Perform a full system backup.B、Follow up with the customer, verifying satisfaction.C、Ask their manager to contact the customer.D、Perform a complimentary virus scan.

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第6题

A technician is performing scheduled preventive maintenance on a laser printer. Which of the following should the technician clean or replace？（）A、fuserB、ozone filterC、transfer coronaD、primary corona

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第7题

A technician has resolved a paper jam. After the jam is cleared, the display continues to indicate that the printer is jammed. Which of the following should be performed NEXT?（）A、Power cycle the printerB、Print a test pageC、Remove all the paper trays and restart the printerD、Remove and replace the roller

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单选题A customer reports that the laser printer produces poor quality printouts. Having arrived onsite, the technician has a discussion with the customer and reviews some examples of their print jobs. Which of the following should the technician do NEXT? （）A

题目内容(请给出正确答案)

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