单选题A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following

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单选题

A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following should the technician do?（）

Download manufacturer printer drivers

Restart the printer spooler

Check for Microsoft Windows updates

Check Device Manager

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单选题A user states that the inkjet printer is printing streaks on documents. Which of the following wouldresolve the issue?（）A Use the printer’s clean option.B Replace the printer data cable.C Print the demo page from the printer.D Reinstall the drivers.

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第2题

单选题Users are having trouble printing in terminal services. The administrator finds that whenever a certain user prints the print spooler crashes. Which of the following is the MOST likely problem?（）A The user is using a PostScript driver.B The printer is not on the HCL.C The user does not have the appropriate permissions to print.D The printer driver is not installed on the terminal server.

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第3题

单选题A user is trying to connect a mobile IR printer to a mobile device with no success. Which of the following is the MOST important when printing to an IR printer?（）A Enough lightB Line of sightC Correct printer driversD Enough power

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第4题

单选题You are the administrator for Company's network. Your account is configured to use roaming profiles and your username is Johan1. The profile is stored on a Windows 2000 Server computer named CompanyA. You log on to your Windows 2000 Professional computer and install a shared color laser printer. The color laser printer is shared from a computer named CompanyB. The next day when you return and log on to your computer you discover that when you attempt to print a document to the shared color laser printer, the printer is not included in the list of available printers. You want the printer connection to be available to you from any computer on the network. What should you do? （）A On CompanyA configure a local user account for Johan1.B On CompanyA change the file ntuser.man to ntuser.dat for Johan1C Install an updated printer driver for the print device on the user’s computer.D Grant Johan1 the Manage Printers permission for the shared color laser printer.

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第5题

单选题You are the administrator of your company’s network. A user named Stephen in the graphics department logs on to his Windows 2000 Professional computer. He installs a shared color laser printer. The color laser printer is connected to a computer named Server1. The next day Stephen returns and logs on to a Windows NT Workstation 4.0 computer. Stephan reports that when he attempts to print a document to the shared color laser printer， the printer is not included in the list of available printers. You want to allow Stephen to send print jobs to the shared color laser printer from any computer on the network. What should you do？（）A Configure a roaming user profile for Stephen’s user account.B Configure the server properties of the printer system folder to connect to the shared printer.C Install the printer driver for the print device on the Windows NT workstation computer.D Upgrade the Windows NT Workstation computer to Windows 2000 Professional， and then import the profile settings for Stephen’s user account.

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第6题

单选题When using an ink jet printer， a user reports that colors seem to be missing intermittently. Which of the following is MOST likely the cause？（）A The printer needs to be calibrated.B There is a problem with the document being printed.C The print head is clogged.D An incorrect paper type is being used.

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第7题

单选题User 1 has a printer connected to a PC. User 2 is requesting the ability to print large documents to that printer. Which of the following is the BEST way for User 2 to gain access to the printer?（）A Use infrared to print remotely.B Unplug the printer and install it on the new pc.C Share the Printer in Windows.D Update universal drivers to allow printing.

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单选题A user installs a laser jet printer on a Windows XP desktop. The user states that Windows XPgeneric printer drivers were used. When the user prints a document, the pages are printing out with random symbols, letters, and numbers. Which of the following

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