单选题Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）A Network Neighborhood > navigate to the users computer > right click > select Offer Remote AssistanceB Go to He

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单选题

Which of the following should a technician instruct a user to do to initiate Remote Assistance for a user running Windows XP Professional？（）

Network Neighborhood > navigate to the users computer > right click > select Offer Remote Assistance

Go to Help and Support Center > Pick a Task > Use Tools > Offer Remote Assistance

Run Remote Desktop Connection > Select Connect to User Enter the IP address

Start > Programs > Administrative Tools > Remote Assistance

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第1题

A technician has identified prohibited content on a user’s hard drive. Which of the following should be done NEXT?()A. Warn the userB. Report through proper channelsC. Wipe the driveD. Give the computer back to the user

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第2题

A technician needs to ensure that a specific application on a single home user‘s computerreceives Internet traffic reliably. The home network provides access to three other users and theapplication relies on a specific protocol.Which of the following should the technician use?（）A. DHCPB. PATC. ProxyD. IPX

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第3题

A user wants to install an external hard drive using the fastest connection available. Which of the following should the technician recommend?（）A、USB 1.1B、eSATAC、USB 2.0D、IEEE 1394

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第4题

Which of the following safety procedures is the BEST when lifting heavy equipment onto a repairbench?（）A、The technician should always bend at the waist and lift with their arms.B、The technician should seek assistance from an available customer.C、The technician should always bend at the waist and lift with their back.D、The technician should get assistance from another technician.

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第5题

A technician replaces a computer’s NIC with a wireless card. The user wants to save the NIC.Which of the following should the technician use to preserve the NIC? （）A、ESD matB、ESD wrist strapC、Sealable plastic bagD、Anti-static bag

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第6题

A technician is troubleshooting a user’s problem; important Windows services are not starting. In which of the following locations should the technician check to investigate when these services started or stopped?（）A、Com+.logB、System LogC、Security LogD、Application Log

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第7题

A user states that the wireless router keeps rebooting while the power to the other equipment stays on. Which of the following should the technician perform to prevent users from rebooting the router?（）A、Change the default administrator passwordB、Change the IP range of the wireless networkC、Hide the SSIDD、Disable WEP

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Which of the following should a technician instruct a user t

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