A technician cannot access the print queue to delete a print job. Which of the following is the MOST likely cause of this issue? （）A、Print spooler has stalledB、Device driver has failureC、Incorrect form is printingD、Incompatible driver is installed

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A technician cannot access the print queue to delete a print job. Which of the following is the MOST likely cause of this issue? （）

A、Print spooler has stalled
B、Device driver has failure
C、Incorrect form is printing
D、Incompatible driver is installed

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第1题

A user is unable to print to the network printer. A print job appears in their print queue and cannotbe deleted. The user has the correct permissions to modify and delete print jobs. All other users are able to print to the network printer. Which of the following procedures should the technician try FIRST?（）A. Cycle the power on the network printer.B. Verify the network cable is connected to the printer.C. Reinstall the printer driver.D. Restart the print spooler service.

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第2题

A technician plugs a USB device into the computer. The system tray displays a message that reports the device is installed, but may not work properly. Which of the following is the MOST likely cause of the message?（）A. The device needs a firmware updateB. The device needs an updated driver installedC. The plugged in device is too slow for the USB port speedD. The device is incompatible with the installed version of Windows

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第3题

Memory utilization by the print spooler process is constantly climbing after users begin to print to a certain type of printer. Which of the following is the MOST likely cause of the problem?()A. Corrupted print spooler softwareB. Memory leak in one of the print driversC. The disk drive is out of free spaceD. Memory leak in the print spooler

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第4题

An administrator has just installed a new NIC into the server. The system POSTs fine and the NIC is recognized by the OS, but it does not receive an IP address. Which of the following is the MOST likely cause of this?（）A. The NIC is not on the HCL.B. The driver is incorrect on the server.C. The patch cable has not been seated properly.D. The NIC is not seated properly.

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第5题

A user reports that a network printer will not print, however, other users are not experiencing any problems. The user has rebooted their computer twice and it is still not printing. Which of the following should the technician check?（）A、Run the printer configuration wizard on the desktop.B、Check to see if the network printer is turned on.C、Verify that the printer is connected to the network.D、Check the local print queue for a failed print job.

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第6题

An Information Technology （IT） staff has many calls from users who are unable to print or who lose print jobs. After investigation， the IT staff has determined that the print spooler is stopping sporadically. Which of the following actions in IBM Director would best resolve the issue？（）A、Create an Event Action Plan to monitor the NT Event Log for Print Spooler errors.Set a task to restart the print spooler when stopped.Apply this plan to print servers.B、Using Event Management， create an Event Action Plan with a print spooler filter and set a task to restart the print spooler when stopped. Apply this plan to print servers.C、Using Resource Manager， create a threshold to monitor the print spooler queue.Create an Event Action Plan with a print spooler filter and set a task to restart the print spooler when the queue gets above 10 jobs.Apply this plan to print servers.D、Using Process Management， create a threshold to monitor to set an error condition when the print spooler has stopped.Create an Event Action Plan using this filter and create a task to restart the print spooler when stopped. Apply plan to print servers.

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第7题

Mike, a technician, is troubleshooting a printer issue. The print spooler for a local printer continues to fill up with new jobs and no jobs are being processed at the printer. Which of the following is MOST likely the cause?（）A、The network connection is unavailable.B、The printer is offline.C、The user does not have the proper security permissions.D、The print spooler is stopped.

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A technician cannot access the print queue to delete a print job. Which of the following is the MOST likely cause of this issue? （）A、Print spooler has stalledB、Device driver has failureC、Incorrect form is printingD、Incompatible driver is installed

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